Privacy Policy:
Last updated: April 2026
1. Introduction
Black Grail ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Submit items through our consignment program
- Contact us through our forms or email
- Subscribe to our newsletter
- Submit items for authentication or consideration
Automatically Collected Information
When you visit our website, we may automatically collect certain information including:
- IP address and browser information
- Device and operating system details
- Pages visited and time spent on our site
- Referring website or search terms used
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes including:
- Providing and maintaining our services
- Processing consignment submissions and related payouts
- Communicating with you about your account, submissions, or transactions
- Sending newsletters and promotional materials (with consent)
- Improving our website and user experience
- Preventing fraud and ensuring security
- Complying with legal obligations
- Conducting research and analytics
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To trusted service providers who assist in operating our website
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- In connection with a business transfer or merger
- To prevent fraud or other illegal activities
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve our services and content
- Provide relevant advertisements
You can control cookie settings through your browser, but disabling cookies may affect website functionality.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access - Request a copy of your personal data
- Correction - Request correction of inaccurate information
- Deletion - Request deletion of your personal data
- Portability - Request transfer of your data
- Objection - Object to certain data processing
- Restriction - Request limitation of data processing
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Please contact us through our Help Center and a member of our team will get back to you.
